At Next Level Shine, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our auto detailing services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact form
- Request a quote or book a service
- Subscribe to our newsletter
- Contact us via email or phone
This information may include your name, email address, phone number, and any other details you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Respond to your inquiries and communicate with you
- Send you service-related information and updates
- Process your bookings and service requests
- Improve our website and services
- Send you marketing communications (with your consent)
- Prevent fraudulent activity and improve security
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Object to processing of your personal information
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
SMS/Text Message Terms
By providing your phone number and opting in to receive text messages from Next Level Shine, you consent to receive recurring automated marketing and informational text messages from us at the mobile number you provided. This includes messages about:
- Appointment confirmations and reminders
- Service updates and status notifications
- Promotional offers and special deals
- Follow-up messages regarding your service
Message Frequency
Message frequency varies. You may receive up to 4 messages per month depending on your interactions with our services and any ongoing promotions.
Opting Out
You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. After you send the STOP message, you will receive a one-time confirmation message. You will no longer receive text messages from us unless you opt in again. If you experience issues opting out, please contact us directly at nextlevelshineteam@gmail.com.
Help
For help or more information about our text messaging program, reply HELP to any message or contact us at nextlevelshineteam@gmail.com or (702) 766-3763.
Message and Data Rates
Message and data rates may apply. Please check with your mobile carrier for details about your text and data plan. Next Level Shine is not responsible for any charges incurred from your mobile carrier.
Supported Carriers
Our SMS service is supported by all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.
Privacy
We respect your privacy. Your phone number and opt-in consent will not be sold to or shared with third parties or affiliates for marketing purposes. Your information will only be used as described in this Privacy Policy.
Consent
Consent to receive text messages is not a condition of purchase. You may opt out at any time without affecting your ability to use our services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or our SMS messaging practices, please contact us:
Business Name: Next Level Shine
Email: nextlevelshineteam@gmail.com
Phone: (702) 766-3763
Service Area: Las Vegas & Henderson, NV